CastPrompter Privacy Policy

Your recordings stay under your control

CastPrompter is designed to keep scripts, project settings, captions, and recorded takes on your device unless you choose to export, download, or share them.

Camera and microphone permissions

The app asks for camera and microphone access only when you turn on the camera or start a recording. Your browser controls these permissions. You can revoke access in your browser or device settings at any time.

What is stored

• Project names and script text.
• Prompt settings such as speed, font, position, and export preset.
• Recording takes saved locally in the browser database.
• Captions generated from your script when you export them.
• Account, billing, or support details you choose to submit through CastPrompter forms or connected services.

AI features

If you use AI Script Coach, translation, AI voiceover, captions, AI-generated images or video, or similar AI features, the text or media needed for that request is sent to the AI provider that powers that specific feature, so it can generate a response. We currently use:

• OpenAI — script writing assistance, text translation, AI voiceover narration, speech-to-text transcription, and AI-generated scene images.
• fal.ai (running the Kling model) — real AI-generated video for the Pro tier of the AI Video Creator.
• Pexels — matching free stock footage when you choose the free tier of the AI Video Creator. Only short keyword phrases derived from your script are sent to Pexels, not your full script or any recordings.

Do not enter confidential, sensitive, or private information that you do not want processed by an AI service.

Marketing, support, and payments

CastPrompter may use trusted service providers for website hosting, customer support, email communication, automation, analytics, payment processing, and account management. These providers may include GoHighLevel for customer journeys and Stripe or similar payment processors for billing. Payment card details are handled by the payment processor and are not stored by CastPrompter.

Data retention

Scripts, recordings, and project data stored in your browser remain there until you delete them or clear your browser data — CastPrompter does not independently retain a copy unless you export, upload, or share it. Account, billing, and support records are kept for as long as needed to provide the service and meet legal or accounting obligations, then deleted or anonymized.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, and to object to or restrict certain processing. To exercise any of these rights, email support@castprompter.com and we will respond within a reasonable time.

Children's privacy

CastPrompter is not directed at children under 16 and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, contact support@castprompter.com and we will delete it.

Uploads, exports, and sharing

CastPrompter does not upload your recordings, scripts, camera feed, or microphone audio unless you choose a feature that clearly asks to process, export, download, or share that content.

Browser storage

Because data is stored in your browser, clearing site data, changing browsers, using private browsing, or switching devices may remove access to saved projects and takes. Export important projects and videos before clearing browser data.

Cookies and similar technology

CastPrompter may use browser storage, cookies, or similar technology to remember preferences, improve the product, support account sessions, and understand how visitors use the site. If marketing or analytics pixels are added, they will be used to measure site performance and improve customer communication.

Your choices

• You can export or delete local projects and recordings from your browser.
• You can block or clear cookies in your browser settings.
• You can unsubscribe from marketing emails using the unsubscribe link in those messages.
• You can contact us to request help with privacy, account, or billing questions.

Contact

For privacy questions, email support@castprompter.com.